Virtual Events - Technical Requirements

All Participants

REQUIRED

RECOMMENDED

Memory - Minimum - 512 MB RAM

Memory – 2GB

Processor - Any recent generation - See below

Audio - Individual Use

USB combination speakers & microphone headset. See examples on this site: http://www.logitech.com/assets/30837/3/usb-headset-h530.png

Operating System - Windows, MAC, iOS & Android - See below – Updated Java activation/installation required for both Citrix & Blackboard platforms

Audio - Small Group Use

Any noise cancelling conferencing microphone/speaker device

Browsers – All recent versions of IE, Safari or Chrome

 

Broadband Connection

 

Participants using “Citrix GOTOMeeting/Training”

ISSUE DETAILS

System Requirements

http://support.citrixonline.com/en_US/meeting/all_files/G2M010003

First time users, please access this video:

http://support.citrixonline.com/en_US/Meeting/video/G2MV00036

Mobile/tablet users

iPad: http://itunes.apple.com/us/app/gotomeeting/id424104128?mt=8

iPhone: http://itunes.apple.com/us/app/gotomeeting/id424104128?mt=8

Android: https://play.google.com/store/apps/details?id=com.citrixonline.android.gotomeeting

Telephone access

For those with a computer without audio capability (microphone or speakers) a toll free telephone number option exists. This will be advertised with session details. Obtain audio through the telephone and see the screen through your computer.

Participants using “Blackboard Collaborate”

ISSUE DETAILS

System Requirements

http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336

First time users, please access this video:

http://www.brainshark.com/blackboardinc/vu?pi=zGLzYw5XBz35Sgz0 and /or Participants Guide: http://library.blackboard.com/ref/8fb6da4a-0569-4d9e-89f3-c32ec8370cd9/index.htm

Check supported operating system and Java installation

http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336&task=knowledge&questionID=1473

Mobile/tablet users

iPad: https://itunes.apple.com/au/app/blackboard-collaborate-mobile/id546742528?mt=8

iPhone: https://itunes.apple.com/au/app/blackboard-collaborate-mobile/id546742528?mt=8

Android: https://play.google.com/store/apps/details?id=com.bbcollaborate.collaborate

Telephone access

Not available on this platform.